JOB DESCRIPTION HEARD COUNTY SCHOOLS:  Board Office Front Desk Clerk         (FLSA Non-Exempt)

The Board Office Front Desk Clerk performs general clerical and secretarial functions – typing, copying, and filing as well as answers incoming calls and greets visitors to the office.

 

REPORTS TO:      Superintendent or his/her designee

QUALIFICATIONS: 

1. Minimum of High School Diploma or GED 
2. Additional training/experience in computer applications desired
3. Physically able to perform assigned duties 
4. Acceptable criminal background check 

 

KNOWLEDGE, SKILLS, ABILITIES:

Knowledge of: Modern office practices and procedures, including filing systems, receptionist, and telephone techniques; legal provisions, policies, regulations, and guidelines governing the special education student record management process; correct English usage, spelling, grammar, punctuation, and mathematical concepts; standard office machines and equipment, including computers and a variety of related application software; collection and organization of data and information. 

 

Ability to: Perform responsible and technical clerical work with accuracy and speed; work independently and with minimal supervision in a multi-task environment of frequent interruptions and changes in task priority; accurately interpret and apply legal mandates, policies, regulations, and guidelines with regard to student records; accurately perform simple mathematical calculations; meet stringent deadlines; communicate effectively in oral and written form; effectively operate a computer and use appropriate application software; understand and follow oral and written directions; deal effectively and courteously with students, parents, school employees and the general public.

 

PHYSICAL REQUIREMENTS:

Must be able to sit for extended periods of time, bend, squat, reach, and lift, carry, push or pull light weights. 

 

JOB OBJECTIVES: 

1. Work Habits 

• Handles confidential information regarding the school system, its employees, parents, and students in a professional manner.
• Observes assigned work hours. 
• Maintains a pattern of prompt and regular attendance. 
• Follows the daily schedule as prescribed. 
• Adjusts to work assignments and/or schedule changes.

 Performance Responsibilities

• Answers incoming calls and greets visitors to the office.
• Performs general clerical and secretarial functions – typing, copying, and filing
• Call parents/students due to absences
• Assists with staff mail 
• Student transportation
• Performs other duties as requested by principal
• Demonstrates ethical behavior and confidentiality of information about students in school environment and community. 
• Maintains a cooperative working relationship with principal, students, parents, staff and public. 

 Training and Experience 

• Maintains expertise in assigned area. 
• Participates successfully in professional learning opportunities available to increase skill and proficiency related to assignment. 
• Participates successfully in computer training to attain and/or maintain skills necessary to achieve proficiency on performance responsibilities. 

 Personal Qualities 

• Demonstrates a positive attitude toward work assignment. 
• Accepts responsibility for the work assigned. 
• Maintains appropriate appearance and personal hygiene. 
• Accepts constructive criticism.